Workplace Mediation is a confidential and voluntary form of conflict resolution used to resolve conflicts or disputes.
The mediation focusses on addressing the underlying issues to achieve a win-win solution which is agreed upon by both parties.
Workplace mediation is fast and efficient with resolution typically occurring in a day, saving you time and money.
For participants, it is less stressful than formal processes as the facilitation enables both parties to engage in a conversation that might have otherwise been too difficult to have, feel heard and find a mutually agreeable solution.
You can mediate any form of workplace conflict.
Examples include a breakdown in working relationship with a manager, within team or with a colleague, allegations of bullying and harassment, remuneration issues, performance issues, perceived discrimination and conflict arising due to poor communication.
Unlike formal procedures, for example, a workplace grievance, mediation addresses the emotional element of the disagreement.
Mediation is a totally confidential process and the Mediator is independent, neutral and impartial.
During Mediation we explore the issues and concerns of both parties to identify what matters, encouraging positive outcomes.
Workplace mediation is ideal to resolve disputes between Managers and Employees or the Employer to restore working relationships.
Astraea Mediation works with businesses of all sizes. Typically the Manager, HR Professional, or interested party would make an enquiry to engage our services as a fast, flexible, effective and affordable way to resolve conflict and minimise workplace disruption.
The CIPD estimate 5 days of Management time are spent on a grievance. Left unresolved a workplace dispute or conflict is likely to escalate and can lead to absenteeism, low employee morale, disengaged employees, performance issues and
increased employee turnover.
Workplace Mediation enables you to head off conflict, avoid costly employment tribunals and focus on productivity.
Astraea Mediation will work with you to advise on which solution best fits your needs.
This could be Workplace Mediation, individual or team profiling (DISC) enabling you to understand your communication and working styles to avoid future conflict, conflict coaching or workshops.
